Cookie policy

What cookies are

A cookie is a small data file of letters and numbers that most website operators place on their users' computers device. Cookies may gather information about your use of the Site or enable the Site to recognise you as an existing customer when you return at a later date. They may also be used to collect information about you which allows us or a third party to create a profile of the user, and your preferences for the purpose of serving you with targeted, interest-based advertising.

We store cookies on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive. Our Site uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse and also allows us to improve our Site.

Your consent

Before cookies are placed on your computer or device, you will be shown a pop-up message requesting your consent to set those Cookies. By giving your consent to the placing of cookies you are enabling us to provide the best possible experience and service to you. If you use this Site after this notification has been displayed to you, we will assume that you consent to our use of cookies for the purposes described in this policy.

Controlling cookies through your browser

By default, most internet browsers accept cookies but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device. You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this Site may become inaccessible or not function properly. You can also choose to delete cookies on your computer or device at any time, however you may lose any information that enables you to access our Site more quickly and efficiently including, but not limited to, login and personalisation settings.

First party cookies

Our Site may place and access certain first party cookies on your computer or device. First party cookies are those placed directly by us and are used only by us. We use cookies to facilitate and improve your experience of our Site and to provide and improve our services. We have carefully chosen these cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.

Session and persistent cookies

'Session cookies' allow us to track your actions during a single browsing session, but they do not remain on your device afterwards. 'Persistent cookies' remain on your device between sessions. We use them to authenticate you and to remember your preferences. We can also use them to balance the load on our servers and improve your experience on our Site.

The types of cookie we use

We use the following cookies:

• Strictly necessary cookies. These are cookies that are required for the operation of our Site. They include, for example, cookies that enable you to log into secure areas of our website or make use of e-billing services.
• Analytical/performance cookies. They allow us to recognise and count the number of visitors and to see how visitors move around our Site when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our Site. This enables us to personalise our content for you and remember your preferences.
• Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our Site and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

Third party cookies

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. By using our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are used on our Site for Google analytics. These Cookies are not integral to the functioning of our Site and your use and experience of our Site will not be impaired by refusing consent to them. If you want further information please go to the website for the relevant third party.

Advertisements appearing on our Site may be delivered to you by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows advertising networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This cookie policy does not cover the use of cookies by any advertisers.

Analytics

Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling us to better understand how our Site is used. This, in turn, enables us to improve our Site and the products and services offered through it. You do not have to allow us to use these cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable us to continually improve our Site, making it a better and more useful experience for you.

The cookies we set

We only use essential cookies.

This cookie policy forms part of our privacy and cookie policy, which explains more generally how we collect, process and look after your personal data.

• Read our privacy policy ›

The individual cookies we use

You can find more information about the individual cookies we use and the purposes for which we use them in the table below.