Enquiries and CRM
Hostology reads your inbox for you, pulls the genuine enquiries into your pipeline and gets your first response out fast, with your voice on it. Peak season stops being about the inbox.
What a venue CRM needs
Wedding venues need a CRM built for venues, not adapted. Hostology filters inbound enquiries with AI, extracts date, source and event type into a venue-native pipeline, and sends branded email templates through Gmail, Outlook or Google Workspace. It covers show-rounds, quotes, contracts, deposits and reporting, from £45 a month.
Connect Gmail, Outlook or Google Workspace and Hostology reads inbound emails for you. Genuine enquiries land in the pipeline with the date, source and event type already pulled out. Cold leads, marketing noise and hen-do enquiries you do not take, stay in your inbox.
Unlimited templates, branded to your venue, sequenced through workflows for weddings, private events or corporate. The team can always step in and personalise before it sends.
Show-round bookings, quotes, contracts, deposits and booked events, all on one view. No adapting a Salesforce built for someone else's business.
Sales reporting inside the dashboard shows conversion rates by source, event type, team member and season, so you can see what actually works and where the season's gap is opening.
Gmail, Outlook or Google Workspace, in a few minutes.
Hostology filters, extracts the key details and drops enquiries into your pipeline in real time.
Use a branded template, or personalise before you send. Either way, the follow-up is scheduled.
Reports show where the booked events came from and where you lost the ones that got away.
Enquiries, follow-ups and bookings live in the same place that runs the event itself, so a converted enquiry flows straight into planning, with nothing re-typed and nothing lost in the hand-over.
Llantilio House, Wales
No. Hostology reads alongside your inbox. Genuine enquiries are pulled into your pipeline, everything else stays where it is. Your team keeps its usual email.
It looks at the sender, the language, the source and the shape of the message. It gets better over time as your team confirms and corrects it. If it is wrong, you flag it and it learns.
Yes. Templates and workflows send through your connected inbox, so your hosts see the same email address they always have.
Yes. Sales reports break down conversion by lead source, event type and team member, so you can decide where to put budget and effort next season.
Yes. Hostology reads whichever inbox the enquiry lands in, so if a directory forwards to your team address, the enquiry gets pulled into your pipeline the same way.
