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Payments

Payments taken cleanly, tracked in one place, straight to the venue

Manage deposits, instalments and balances alongside the event they belong to. Give hosts and guests secure ways to pay, track what is due and what has been received, and connect payment information with Xero where used.

An event payment plan: the total by category, the outstanding balance, and each instalment with its status and Xero sync.

Deposits and balances

Hostology helps venues manage event deposits, instalments, balances and guest accommodation payments. Payments are made through Stripe and tracked against the relevant event, giving the venue visibility of what is due and paid. Xero integration supports connected invoicing and financial records.

Cash flow you can see

  • Take the deposit online, the day the enquiry lands

    Stripe Checkout inside the platform. Card or Pay by Bank. Straight to the venue account.

  • Instalment plans that fit the way weddings pay

    Set the plan when the contract is signed, and the platform takes the payments on the dates you agreed.

  • Payments per guest, not just per host

    For accommodation, extras and packages, guests can pay for their own room or their own upgrade, all tracked against the one event.

  • Reconciles with Xero, so the books do themselves

    The Xero integration syncs invoices, payments and refunds so month-end is not a project.

  • An event's instalment timeline: monthly fixed-amount instalments, each dated against the event, with its invoice synced to Xero on a scheduled date and its payment status.
  • The host's payments page: the total due and balance remaining, with the deposit and first instalment paid and the second instalment overdue, ready to pay online.

How it fits into your venue's day.

  • 01

    Send a quote, take the deposit

    From the pipeline. One click, deposit paid, event booked.

  • 02

    Set an instalment plan

    Fixed dates or milestone-based. The platform takes them automatically.

  • 03

    Open guest payments if you want them

    For accommodation, extras, packages. Guests pay through the same portal they RSVP in.

  • 04

    Reconcile in Xero

    Every payment lands as an invoice in Xero, with the event reference.

Event and accommodation payments in the same place

The platform that plans the event also takes its payments, including guests paying for their own rooms, so nothing is chased across systems and nothing is reconciled twice.

Common questions

What are the fees?

Stripe merchant fees apply as standard (card or Pay by Bank). Hostology adds a 0.5% admin charge on host payments (minimum 50p, maximum £5). Guest portal accommodation payments include a 2% Hostology service fee, which covers guest-side support and is not billed to the venue.

Do you support Pay by Bank as well as cards?

Yes. Both are inside Stripe Checkout on the platform, so the host or guest chooses which they prefer.

Can we set our own instalment plan?

Yes. Fixed dates or milestone-based. You set it when the contract is signed and it runs on its own.

Does it work if we do not use Xero?

Yes. The payments still flow, tracked to the event, exportable per period. The Xero sync is a bonus for teams that use Xero, not a requirement.