Take the deposit online, the day the enquiry lands
Stripe Checkout inside the platform. Card or Pay by Bank. Straight to the venue account.
Payments
Payments taken cleanly, tracked in one place, straight to the venue
Deposits, instalments and balances through Stripe. Card and Pay by Bank. Split between the host and their guests. Tracked to the event and reconciled with Xero.
Deposits and balances
Hostology processes payments through Stripe (card and Pay by Bank), direct to the venue account. Deposits, instalment plans, host balances and guest-level accommodation payments are tracked to the event. You can also choose to create and reconcile invoices in Xero. A small admin fee applies for host payments; guest accommodation payments carry a 2% service fee not billed to the venue.
Cash flow you can see
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Instalment plans that fit the way weddings pay
Set the plan when the contract is signed, and the platform takes the payments on the dates you agreed.
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Payments per guest, not just per host
For accommodation, extras and packages, guests can pay for their own room or their own upgrade, all tracked against the one event.
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Reconciles with Xero, so the books do themselves
The Xero integration syncs invoices, payments and refunds so month-end is not a project.
How it fits into your venue's day.
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01 Send a quote, take the deposit
From the pipeline. One click, deposit paid, event booked.
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02 Set an instalment plan
Fixed dates or milestone-based. The platform takes them automatically.
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03 Open guest payments if you want them
For accommodation, extras, packages. Guests pay through the same portal they RSVP in.
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04 Reconcile in Xero
Every payment lands as an invoice in Xero, with the event reference.
Event and accommodation payments in the same place
The platform that plans the event also takes its payments, including guests paying for their own rooms, so nothing is chased across systems and nothing is reconciled twice.
Featured case study
Accommodation
How Hostology helped Llantilio House scale from 7 to 58 events a year with the same team of three
Llantilio House, Wales
- more events each year since joining Hostology in 2023
- 8x
Common questions
What are the fees?
Stripe merchant fees apply as standard (card or Pay by Bank). Hostology adds a 0.5% admin charge on host payments (minimum 50p, maximum £5). Guest portal accommodation payments include a 2% Hostology service fee, which covers guest-side support and is not billed to the venue.
Do you support Pay by Bank as well as cards?
Yes. Both are inside Stripe Checkout on the platform, so the host or guest chooses which they prefer.
Can we set our own instalment plan?
Yes. Fixed dates or milestone-based. You set it when the contract is signed and it runs on its own.
Does it work if we do not use Xero?
Yes. The payments still flow, tracked to the event, exportable per period. The Xero sync is a bonus for teams that use Xero, not a requirement.