🚀 Product Update: Smarter Enquiry Handling with AI

5 Dec 2025

Big news from the Hostology team today – we’ve just released our new AI Enquiry Filter, and it’s a game-changer for busy venue teams.

Our latest update automatically scans inbound emails, identifies which ones are genuine enquiries, extracts key details like dates directly from the body text, and instantly adds them to the correct record. No more wading through inboxes. No more missed opportunities. Just clean, reliable data flowing straight into your workflow.

Product Update: Smarter Enquiry Handling with AI

And we’re not stopping there.

Up next we’ll bring venues automated replies with configurable email templates, fully integrated into existing workflows – enquiry handling that’s not just fast but auto-piloted.

More time for teams. Faster responses for clients. Better experiences all round.

Onwards. ✨

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“I could go on and on about how brilliant Hostology is and I don’t know how we managed so long without it!”

Shortflatt Tower, Northumberland
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“Hostology is a fantastic platform that brings the many elements of organising bespoke events under one roof. It has transformed the organisation of our business, saved many staff hours and made us far more efficient.”

Phil and Susie Godsal, Iscoyd Park
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“We extensively researched the market to find a software platform that fulfils all the needs we have when arranging events and liaising with customers. Hostology does and is going to massively streamline our business.”

Harry & Georgina Dearden, Pennard House