Product updates · 1 min read

Email Hub: every enquiry and event conversation in one place

For venue teams: a dedicated space that makes managing enquiries, events and the conversations between them simpler, more organised and easier to track.

The Emails screen, listing enquiry and event conversations in one inbox, each labelled with the enquiry or event it has been matched to.

We are excited to introduce our new Email Hub, a dedicated space designed to make managing enquiries, events and conversations simpler, more organised, and much easier to keep track of.

All your email conversations, in one place

With the Email Hub, you can view your email conversations without having to jump between different screens or search through your inbox.

Whether you’re following up on an enquiry, coordinating an event, or continuing an existing conversation, you have the context you need right where you need it.

What can you do with the Email Hub?

View all your conversations. See your email conversations in one centralised space, making it easier to stay organised and keep on top of incoming enquiries.

Send and reply directly. No need to switch between Hostology and your email inbox. You can send and respond to emails directly from the Email Hub.

Track communication across enquiries and events. Keep conversations connected to the relevant enquiry or event so you have a clearer picture of what’s happening and what’s already been discussed.

Keep a complete interaction history. Having the full conversation history available means you can quickly understand previous communication and provide better, more informed follow-up.

Less searching. More visibility.

Email is often one of the most important parts of managing an enquiry or event, but it can also be one of the easiest things to lose track of.

The Email Hub gives your team a clearer view of those conversations, helping you spend less time searching for information and more time acting on it.

Whether you’re checking the status of a new enquiry, responding to a customer, or picking up a conversation that someone else started, the information is there when you need it.

See it on your venue

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