Help & FAQs for hosts
The host help centre is written and kept up to date by our support team, step by step, against the portal itself. It is the place to look for anything you are doing inside Hostology: your wedding website, the guest list, RSVPs, dietaries, the table plan, room bookings and the gift list.
Before you have a login
How do I log in to my host portal?
Your venue sends you a login link when they confirm your booking. Follow the link from your email and set a password.
Can I change my venue?
Your venue owns your event on Hostology, so a change of venue means starting fresh. Your new venue can set you up if they use Hostology.
My venue is not answering, can I contact Hostology directly?
Yes. Use the in-app help widget or email hello@hostology.co.uk and we will reach out to your venue on your behalf.