Emerging from Lockdown – updates and advice for venues

25 Jun 2020

During today’s webinar session, we learnt about the encouraging updates from the ABWB regarding the roadmap and time scale for the wedding industry to reopen.

However, while some critical alignments have been established, there are still some crucial issues that you will all be asking: ‘how do I enforce social distancing at a wedding?’ and ‘how can I keep our staff safe?’.

To find out more about what the future of weddings will look like, you can watch our webinar here but in the meantime, please do read these supporting articles for helpful advice.

Keeping workers safe 

Gov advice: Staying Safe and alert 

House of Lords: COVID 19 & Wedding venues 

The Collective : Webinar series, up next

25 Jun 2020

Each week we are holding a series of live webinar sessions with an experienced expert to help to guide us all through these tricky times.

We do hope that you’ll be able to join us and look forward to welcoming you to the conversation:

Up Next: Thursday 9th July 11.30 am Hostology webinar series 15: to be announced

 

 

The Collective: Exiting from Lockdown – update your Health and Safety Policy

1 Jun 2020

Thank you to those that joined our excellent session Alan Law, Health and Safety expert from AFL Associates.

If you missed it, please do catch up here.

Alan provided some very clear, recommended next steps and encouraged all venues to update their Health and Saftey policy and create a ‘COVID Secure’ policy to help to protect both customers and staff.

To help,  Alan has  provided a Health and Safety template which you are welcome to use and guidance from NHS Test and Trace:

HSE safety-policy-risk-assessment-template

NHS Test and Trace Guidance

New feature: Food & Drink Templates and an integrated Itinerary

20 May 2020

We are excited to release the first past of our new Food & Drink and integrated Itinerary tools for the management for your events. The new workflow includes full templating so you can set everything up once and then put your feet up… well maybe.

You can find everything you need to know about our new feature release by visiting our help desk.

Take a look at the guidance here to get a head start: 

Hostology Collective: don’t miss our venue webinar series

20 May 2020

We are holding a series of live webinar sessions, each with an experienced expert to help to guide us all through these tricky times.

We do hope that you’ll be able to join us and look forward to welcoming you to the conversation:

Up Next: 

Thursday 9th July, 11.30 am Hostology webinar series 15: to be announced 

Sign up to our community area to catch up on all webinars from the Hostology Collective

Thursday 2nd July, 11.30 am Hostology webinar series 14: Emerging from Lockdown – updates and advice for venues

Thursday 25th June, 11.30 am Hostology webinar series 13: Emerging from Lockdown – updates and advice for venues

Thursday 18th June, 11.30 am Hostology webinar series 12: The Future of Weddings Survey – Results & Insights with Love My Dress and Occasion Queens

Thursday 11th June, 11.30 am Hostology webinar series 11 : Venue Predictions Post Pandemic with Olivia Riddiford-Mills from Host Venue Consultancy

Thursday 28th May, 11.30 am Hostology webinar series 10: COVID Safe – Health and Safety with expert Alan Law

Thursday 21st May, 11.30 am Hostology webinar series 9: Humanising the wedding ecosystem with Love My Dress and Occasion Queens

14th May at 11.30 am – Hostology webinar series: 8: Legal advice revisited with Jane Randell from Farrer & Co.

7th May at 1.30 pm – Hostology webinar series: 7 Government action with Harriett Baldwin MP

7th May at 11.30 am – Hostology webinar series: 6  Thoughts on marketing your venue in lockdown with Kelly Chandler

30th April at 11.30 am – Hostology webinar series 5:  View from the Bridge, understanding wedding couples’ concerns with Charlotte O’Shea and Naomi Liddell from Rock My Wedding

23rd April at 11.30 am – Hostology webinar series 4: Financial Support Revisited 

 

Hostology Collective: How to watch our webinar series so far

15 May 2020

Over the past few months, we’ve run a series of live webinar sessions, each with an experienced expert to help to guide us all through these tricky times.

To catch up on the discussions sign-up to our community area:

Join the Community

Thursday 2nd July 11.30 am Hostology webinar series 14: Emerging from Lockdown – updates and advice for venues

View for the latest updates from the wedding industry.

We will be joined by Ben Cowell, Director General of Historic Houses and members of the ABWB Venue Committee, both with updates and more details on the valuable work that they are doing for the industry.  And Risk Assessment expert, Alan Law, will be back with a practical interpretation of the current guidance.

Thursday 25th June, 11.30 am Hostology webinar series 13: Emerging from Lockdown – updates and advice for venues

This week (23rd June) government announcement has opened up many questions about the future of running weddings and events.

Today’s webinar session is filled with encouraging updates from the ABWB regarding the roadmap and time scale for the wedding industry to reopen.

Watch now to hear first hand on the progress of the ABWB – with members of the venue committee on hand to share and discuss the exit roadmap.

Plus, Sebastian Fenwick, alongside Historic Houses, shares his update on the legal advice he has commissioned for couples affected by insurers refusing to payout.

To view the documents referenced during today webinar, please sign in/up to The Collective.

Thursday 18th June, 11.30 am Hostology webinar series 12: The Future of Weddings Survey – Results & Insights with Love My Dress and Occasion Queens

We are thrilled to welcome Love My Dress and Occasion Queens to week twelve of our webinar sessions.

The Future of Weddings Survey – Results & Insights
Love My Dress and Occasion Queens are excited to present highlights from their recent survey, ‘The Future of Weddings’. With responses from more than 1300 brides, looking at everything from adjustments couples are prepared to make for their wedding to go ahead and what’s important to them and what’s worrying them right now plus insights into the all-important things venues can do to bring confidence to couples, this is an invaluable look into the future of weddings through the eyes of your clients.

 

Thursday 11th June, 11.30 am Hostology Webinar series: 11 11 Venue Predictions Post Pandemic with Olivia Riddiford-Mills, Host Venue Consultancy & Richard Carmer from Front Row Legal

What will venue life look like after business returns to normal? And how can the predictions we make now impact venue success the next few months and beyond?

We are joined by Olivia Riddiford-Mills of Host Venue Consultancy to discuss; Venue Predictions Post Pandemic.

Olivia Riddiford is the founder of Host Venue Consultancy and its sister multi-award-winning planning company Host Weddings & Events. With over 12 years of experience working within venues, Olivia fully understands the bridal buying process and operational logistics in both large and small wedding venues. Along with her skill set in planning weddings and selling them, she has the perfect tools to mentor others to achieve top results.

And, to follow on from the helpful advice from Jane Randell at Farrer & Co, Richard Cramer from Front Row Legal discussed useful information about how to future proof your booking terms and conditions.

For more help, please do visit: www.legal-surgery.com.

Please do join us and do extend our invitation to anybody within your network who could benefit from the support and advice that The Hostology Collective offers.

Thursday 28th May, 11.30 am Hostology Webinar series: 10 COVID SAFE – Health & Safety with Alan Law

For week ten of our webinar series, we were joined by Health and Safety expert Alan Law from AFL Associates.

Part of any reopening plan will be executing a robust Health and Safety strategy, to keep your team safe and to reassure customers that they can do the same for their guests.

During today’s webinar, Alan Law shares his insights into what at Covid-19 wedding safe plan might look like, and we hear an update from Duncan Clarke, from the ABWB.

Thursday 21st May, 11.30 am Hostology Webinar series 9: Humanising the wedding ecosystem with Love My Dress and Occasion Queens 

We were joined by wedding experts: Love My Dress founder, Annabel Beeforth, Senior Writer, Tamryn Settle and Nina Beer from Occasion Queens.

The session explored how couples are feeling and how you can best communicate with your customers going forward.

Love My Dress will be publishing their insights and conclusions from the valuable focus group that they conducted just last week. Please sign up to Love My Dress to find out more.

 

14th May at 11.30 am – Hostology webinar series: 8: Legal advice revisited with Jane Randell from Farrer & Co.

Jane provided us with valuable insights in response to couples who want to postpone or cancel their events inline with CMA guidelines.

We also discussed future scenarios venues might face such as how smaller events could or will be contractually bound with an aim to help you to make the right decisions for your business based on the information available to us.

7th May at 1.30 pm – Hostology webinar series: 7 Government action with Harriett Baldwin MP

Harriett represents the Treasury Select Committee. Harriett presented a useful update on what action is being taken by the Government to persuade the insurers to step up. Harriett Baldwin was very clear about her recommended next steps, namely that every venue is encouraged to write to their Member of Parliament and to articulate the distinct issues facing wedding / exclusive-use event venues.

To speed-the-plough we have written a template letter which you are welcome to download and use:  Write to your MP: Template Letter 

7th May at 11.30 am – Hostology webinar series: 6  Thoughts on marketing your venue in lockdown with Kelly Chandler

During our sixth webinar session, Kelly provides valuable advice about how to continue to market your venue during the lockdown.

Kelly offers a range of one consulting and training services for venues more information can be found on her website:

30th April at 11.30 am – Webinar series 5:  View from the Bridge, understanding wedding couples’ concerns with Charlotte O’Shea and Naomi Liddell from Rock My Wedding.

Charlotte and Naomi updated us on the current discussions in their community and lead venues through some of the things they should be thinking about, to both reassure their couples and an encourage new ones to choose their venue.

23rd April at 11.30 am – Webinar series 4: Financial Support Revisited 

During our fourth webinar, we were joined by Daniel Cherry from Lloyds Commercial Banking and John Haines from Ducketts Chartered Accountants to discuss financial support during the current CV-19 situation. Topics covered include a vital update on the UK Government Furlough Scheme as well as the CBILs loan application process.

In addition to the incredibly helpful advice presented by John Haines from Ducketts Chartered Accountants, Ducketts are happy to help with regards to CBILS applications.

If you would like to discuss this further, then please contact Martyn Wright on 07598 890019 or email on martyn@chrisduckett.co.uk.

17th  April at 11:30 am –  Webinar series 3: Focus on legal Issues

Emma Hardcastle is joined by Jane Randell from Farrer & Co and Will Johnson from Weatherbys Hamilton, to discuss event postponement and cancellations in the light of the Covid-19 ‘lockdown’.

Thanks to all for joining and taking part in a useful discussion. Subscribe to our YouTube channel to keep up-to-date with the latest recordings and head to our social media channels to find out about our next webinars – links in the footer.

8th  April at 2:30 pm –  Hostology Webinar series 2: Focus on Insurance

Josh Dugdale of founder venue, Wasing Park, was joined by Will Johnson from Weatherbys Hamilton to discuss issues around insurance, covering wedding/event insurance as well as venue and estate policies.

2nd April at 11:30 am – Hostology Webinar series 1: Focus on financial support

Hostology founder, Emma Hardcastle, was joined by John Haines from Ducketts Chartered Accountants. John gave us some very good advice on how to prepare for a loan application and on a myriad of other issues, from government support to postponement strategies, insurance and managing the team through the lockdown.

The Collective: The insurance industry – an update from the Treasury Select Committee

7 May 2020

We were very grateful to have some of Harriett Baldwin’s time today. Harriett is the MP for West Worcestershire and a member of the Treasury Select Committee.

Harriett updated us on the Committee’s progress with regard to investigating the insurance industry, encouraging them to take responsibility where policy detail dictates that a payout is due. As a result, with regard to Business interruption insurance and Wedding insurance, the government is taking the following actions:

Business interruption insurance:

The FCA is putting a test case through the courts, which if successful could pave the way for businesses to receive insurance payouts.

Wedding / Event insurance:

The Financial Ombudsman is being resourced to deal with all customer complaints about insurers. The advice is to encourage your customers who have been rejected by their insurance companies to seek redress from the ombudsman. Visit https://www.financial-ombudsman.org.uk/

And if you missed the session with Harriett you can catch up here:The Hostology Collective

The Collective: Exiting from Lockdown – a template letter for your MP

7 May 2020

Thank you to those that joined our excellent session today with Harriett Baldwin, MP for West Worcestershire and member of the Treasury Select Committee.

Harriett was very clear about her recommended next steps, namely that every venue is encouraged to write to their Member of Parliament, to articulate the distinct issues facing wedding / exclusive-use event venues.

To speed-the-plow we have written a template letter which you are welcome to use:

Template_LettertoMP_May2020

And to add important context please do encourage them to watch the recording of the session with Harriett – below.

The more clearly we can get the message through to Government, that as an industry we can make weddings safe, the better.

The Collective: Marriage Licences – write to your MP for support

21 Apr 2020

Calling all venues!

During a recent webinar, the discussion turned to complications surrounding the logistics of obtaining a marriage licence in the UK.

Under the restrictions imposed upon them by Covid-19, Registrars are no longer able to issue or accept new registrations which could cause problems for couples who have postponed their wedding until later on in the year.

Venue partner Anselm Guise of Elmore Court has started a campaign to raise awareness of this issue:

‘I am concerned that people will not be able to have the legal license in place for the registrars as currently the GRO (General registration office) is not accepting any new registrations and that includes any registrations that need to be made because a license has expired. If the license were to be extended for a long enough period this issue would go away and not require the GRO to start taking new registration again.

As you will see in the letter it only requires a tweak but as fast as I am aware as things stand all of us licensed premises could have a major problem on our hands with our postponements and I think it wise to pre-empt this. Certainly my local registrars are very concerned.

Anyway, I’ll leave it with you. I hope my worry is unfounded as some seem to think!’

If you are a venue, or a couple hoping to marry this year, please do write to your local MP to ask for support. And feel free to use Anselm’s letter below as a template.

With many thanks,

Emma Hardcastle, Founder and CEO of Hostology
Template_Letter_NOTIFICATION_OF_MARRIAGE

The Collective – join the conversation

27 Mar 2020

As venue owners – Hostology was design by venues, for venues –  we really do understand the enormous emotional and administrative overhead that the Covid-19 outbreak has thrown at all of us. To help us all through this very difficult phase in our histories we have put together some advice and support for our community in The Hostology Collective.

Alongside the event scheduling and planning tools within the Hostology Platform, we hope that it will help your venue to navigate the coming weeks and months as calmly and efficiently as possible. The community is free and open to all but to start a conversation or add a comment you need to register – follow the links to do so.

VISIT THE HOSTOLOGY COLLECTIVE

The Hostology Collective

Hostology was born from our shared experience. Looking beyond the current crisis, through The Hostology Collective, we aim to extend this experience to the wider community, connecting venues with each other in imaginative ways that encourage each to thrive.  Advice is peer-to-peer because who knows better.

Come and see us!

14 Jan 2020

Hostology - Venue Dashboard

Do come to one of our launch events throughout February. Join us from 12-2pm for light refreshments at either Iscoyd Park (Wrexham/ Shropshire borders), Wasing Park (Berkshire) or Elmore Court (Gloucestershire).

You’ll be able to meet the team and find out how easy it can be to integrate the Hostology Platform into your business processes. You’ll also have the chance to tour our partner venues and to hear first hand how Hostology will transform your business. 

We hope you can make it!

CLICK A LINK TO BOOK YOUR PLACE  

5th February 2020 – Join us at Iscoyd park

24th February 2020 – Join us at Wasing Park

25th February 2020 – Join us at Elmore Court

 

 

Designed by venues, for venues

9 Oct 2019

Designed by venues for your venue. Not a phrase to be used lightly, but we really have spent many happy hours with our partner venues’ teams to understand how best to incorporate their workflows and best practice into The Platform.

We hope that we have succeeded. Either way we are excited about the results and would love your venue to join us!

Welcome to Hostology

5 Oct 2019

Hostology was born from our partner venues’ shared experience. Our aim is to equip all venues with the tools and services that they need to succeed; a smart management platform, backed up by a friendly members forum – The Collective.

Our hope is that both The Platform and The Collective will extend our member’s wealth of experience to the wider community, connecting venues with each other in imaginative ways that encourage each to thrive.

We hope that your venue will join us.

Hostology


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Testimonials /

“Hostology brings everything in to one place, increasing the efficiency of our event managers, while at the same time creating a great platform for our customers to use.”

Harry & Georgina Dearden, Pennard House
Testimonials /

“We now spend much more time with each client, meaning we can offer an even more personal service. This is what we have been waiting for since we opened in 2010.”

Phil and Susie Godsal, Iscoyd Park
Testimonials /

“Hostology has carefully thought through how a tech solution can not only make the event management process smoother, saving in time and admin, but can also provide an enjoyable work flow for the client.”

Joshua Dugdale, Wasing Park
Testimonials /

“The systemising, streamlining and efficiencies are a game changer for our business and equally will make planning the wedding logistics less ‘dry’ for our couples and their guests – it is a win, win, win!”

Jane Robinson & Samantha Vaughan, Dewsall Court
Testimonials /

“Hostology is a fantastic platform that brings the many elements of organising bespoke events under one roof. It has transformed the organisation of our business, saved many staff hours and made us far more efficient.”

Phil and Susie Godsal, Iscoyd Park
Testimonials /

“We extensively researched the market to find a software platform that fulfils all the needs we have when arranging events and liaising with customers. Hostology does and is going to massively streamline our business.”

Harry & Georgina Dearden, Pennard House